FAQ

Frequently asked questions (FAQ)

1. What are escape room games in virtual reality (VR)?

A VR escape room is a virtual reality quest in which a team of participants works together to survive and escape a virtual reality challenge by solving puzzles and finding and "exit" point. The participants have 1 hour to complete the mission.

2. How many people can play? In how many people it is best to play?

At least 2 and up to 6 people can play. We recommend to have at least 4 members team as the games will be more engaging and challenging.

3. Are there any restrictions for playing the games (age, health)?

It is not recommended that people with epilepsy play the games, individuals with heart disease and pregnant women play at their own risk.

People under the influence of drugs or alcohol will be denied access to play.

Games are not age-restricted. VR goggles manufactures suggest a minimum age for the use of their device to be 13 years old. If children of a younger age want to play, their parents assume any and all responsibility for them and can choose to have them play at their own risk.

4. I am affraid that I will not know how to play properly because I don't play video games, and I do not want to ruin it for my team.

The only things you need to bring with you are courage and willingness to learn and experience something new! We are not using controllers to play the games - you will be using your hands. Our operators will also be there to help you and assist in every step of the way.

5. In what languages can we play?

Cosmos is available in 13 and Mind Horror in 3 languages. Since our operators can speak English, Czech, Russian and Spanish, we offer our services mainly in those languages.

If you would like to play in another language, you can contact us to see if we have it available. In this case, at least 2 of your team members must speak one of the operators' languages for eaiser communication.

6. My team is having a hard time to schedule a session together. Do you have a system that would make it easier for us?

You can use a scheduling tool Doodle. You don't have to register to schedule an event.

7. How long does the experience last?

One booking is set for 90 minutes. The game is an hour long and the rest of the time is allocated for instructions and taking pictures after the game.

8. How long before our session should we arrive?

Arrive at the time of your reservation.

9. Can we pay by card at your location?

Unfortunatelly not at the moment. We accept payments in cash at the location or payments in advance: online card payment, PayPal, money transfer to a bank account.